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Cancellation Policy

Online Booking and Deposit

A preferred card on file must be used to reserve an appointment. A $50.00 deposit will be required to book an appointment.

Cancellation and Refund Policy

Failure to provide a 24-hour cancellation notice, all no-shows, and late arrivals are subject to the policy described below:

Cancellation Policy:
A 24-hour cancellation policy is required and will be enforced for all appointments regardless of service type. This policy is to ensure appointments throughout the service day are timely and show the utmost respect for our clients, staff, and service providers. Failure to provide a minimum of 24 hours may result in the forfeit of your service deposit. Taylor’d is not required, but reserves the right to make exceptions in regard to non-reoccurring or emergency events. Cancellations can be made in person, by telephone, or through our online booking portal.

No Shows:
Failure to provide a 24-hour cancellation notice and a no-show to your appointment WILL result in the forfeit of your deposit.

Late Arrivals:
Although not required, it is suggested that clients arrive 10 minutes early for their appointment. A grace period of 10 minutes may be permitted for unseen delays, but will be at the discretion of Taylor’d. Patients arriving 10 minutes after their scheduled appointment may be asked to reschedule.

Repeated Late Arrivals, Cancellations, and/or No Shows:
Repeated cancellations, no shows, and/or late arrivals (three or more) will require full pre-payment for services at appointment reservation.

In the event of a client missing, arriving late, or cancelling three times, full pre-payment for future services will be required when booking. This pre-paid amount becomes nonrefundable if the no-show/cancellation policy is breached. If an appointment is rearranged before the 48-hour appointment period, the amount paid will be credited for future services at Taylor’d Med Spa. We value our service providers’ time, considering their bookings are often made weeks or months in advance. Last-minute cancellations prevent us from filling those slots. We appreciate your comprehension of our cancellation policy, enabling our team to persist in offering top-tier service to you and our prospective clients. Please note that by booking an appointment, you accept our cancellation/no-show policy.

Refund Policy:
By making a purchase on our website, over the phone, in person, or other method(s) you agree to the terms outlined below:

Services:
Our providers will do their absolute best to achieve the client’s desired outcome, although there is no absolute science to aesthetic treatments. For that reason, all aesthetic services rendered are final. No Refunds are available for services as outcomes can vary significantly for each client and there are no guaranteed outcomes. The client is responsible for any additional services rendered if their desired outcome is not achieved.

Retail Products:
Once a product is purchased, it can only be returned or refunded if it’s unused, in its original condition, and within 30 days of purchase. If a product has been used and/or not in its original state when purchased, then it cannot be returned or refunded. If a product is defected, it may be returned within 30 days but can only be returned for an identical item. Any products returned after 30 days (regardless of condition), cannot be returned or refunded.

Gift Cards:
All gift card sales are final. No refunds will be provided for gift card purchases.

Appointment and Membership Inquiries

For questions or comments about your appointment or membership, please contact us at hello@taylordmedspa.com.

Privacy Policy

This Privacy Policy describes how Taylor’d Med Spa, LLC (“we,” “us,” or “our”) collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us (“Consumers”). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.

1. Information We Collect

We collect the following types of information:

Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.

We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.

Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.

Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.

Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.

Website Improvement: We may use your information to analyze and improve our website’s functionality, content, and user experience.

3. Sharing Your Information

We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:

Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.

Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.

Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.

4. Your Choices and Rights

You have the following rights regarding your information:

Access: You can request access to the personal information we hold about you.

Rectification: You can request corrections to inaccuracies in your personal information.

Deletion: You can request the deletion of your personal information, subject to legal obligations.

Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

5. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the “Last Updated” date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our corporate office at:

Taylor’d Med Spa
8387 N. Oracle Road, Suite 180
Oro Valley, AZ 85704
Email: patrick@taylordmedspa.com

Radiant Results, Radiant You
Led by Nurse Practitioner Lenisa Taylor, DNP, FNP-C, our med spa blends over 22 years of clinical experience with a passion for beauty and well-being. From aesthetic treatments to wellness services, everything we do is "taylor'd" to you.

8387 N Oracle Road, Suite 180

Oro Valley, Arizona 85704